I have heard a few different things about the company in regaurds to how long shipping and getting orders together is concerned, however my order only took 1 day to fill and 3 days to ship to me. Therefore, I think that their shipping is quite reasonable.
When I received my package, I found both of the products I ordered, Too Faced Full Bloom Lip & Cheek Creme and theBalm Time Balm Concealer, in perfect new condition, plus they included two small moisturizer samples with my order as well. (On a side note of these samples, they looked to be about 1-2 uses each and I had a VERY bad allergic reaction to the first one I used so I decided not to use the other one, that will be the last time I put a product on my face without a test patch!)
Not once did I feel like the company short-handed me or weren't cooperative. I did have a small issue before I was able to order with the eGift Card code I was sent that did not match the amount it was supposed to be, but the customer service representatives were able to work it out and send me a new code to use within just a few hours of sending off my eMail. My only hang-up with the company is that certain brands can not be purchased using an eGift Card and usually special offers and codes also do not apply to those brands as well as not being able to be combined with eGift Cards. So if you want to use an eGift Card, you won't be eligible to use any special codes or offers on your order.
Overall, I had a good experience with this company and although there were a few minor hang-ups, I appreciated their great customer service and generosity to help bring you my first-hand experience with them.
Have you ordered from any specialty beauty or skincare sites recently?
Tell me your experience down below!*I was given a credit towards the items I purchased courtesy of Fringe Media.